Section 01
Acceptance of Terms
By accessing or using this website, you agree to these Terms and to any additional instructions that apply to a requested cleaning service. If you do not agree, you should not use the website or submit an inquiry.
Acceptance of Terms
By accessing or using this website, you agree to these Terms and to any additional instructions that apply to a requested cleaning service. If you do not agree, you should not use the website or submit an inquiry.
Section 02
Service Scope
Sparkle Cleaners provides residential and office cleaning services focused on move-in and move-out work, including empty-property deep cleaning and kitchen and appliance cleaning. The exact scope is confirmed after review of the property condition, access details, and handover timing.
03
Clause area
Quotes and Payment
Service requests may be made by phone, email, or contact form. Quotes are prepared on a project basis after the relevant details are reviewed, and no final price is promised before the scope and condition are confirmed. Accepted payment methods may include bank transfer, card, or cash on site, as advised for the booking.
04
Clause area
Bookings and Access
Appointments are arranged by agreement and may depend on availability, property access, and the information provided by the customer. For larger move cleaning projects, a deposit may be requested and the booking may require advance notice and confirmed handover timing.
Policy Terms
All website content, including text, layout, and other materials, is owned by or licensed to Sparkle Cleaners and may not be copied, modified, or reused without permission, except as allowed by law. Any third-party materials remain the property of their respective owners.
05
Intellectual Property
All website content, including text, layout, and other materials, is owned by or licensed to Sparkle Cleaners and may not be copied, modified, or reused without permission, except as allowed by law. Any third-party materials remain the property of their respective owners.
Reference
CAA Japan
06
Liability Limits
To the extent permitted by law, Sparkle Cleaners is not responsible for indirect, incidental, or consequential loss, and does not guarantee sterilization, medical-grade disinfection, or removal of every allergen. We also do not claim hazardous waste removal, pest control, mold remediation, exterior high-rise work, or specialist restoration unless expressly agreed in writing and lawfully permitted.
Reference
WIPO
Legal Summary
Governing Law
These Terms are governed by the laws applicable in Japan, and disputes should be handled in good faith through direct discussion first. If a dispute cannot be resolved informally, it may be brought before the competent court or other forum determined under applicable law.
07
Clause 07
Governing Law
These Terms are governed by the laws applicable in Japan, and disputes should be handled in good faith through direct discussion first. If a dispute cannot be resolved informally, it may be brought before the competent court or other forum determined under applicable law.
Reference
HCCH
08
Clause 08
Contact and Changes
We may update these Terms from time to time by posting the revised version on this website. Continued use of the website after an update means you accept the revised Terms. Questions about these Terms or a service inquiry may be directed through the contact details published on the website.
Reference
UN Declaration